Frequently Asked Questions


 
 
  • SHIPPING: All artwork is shipped unmounted and unframed. Depending on the size of the print, our paper and canvas prints will ship either flat or rolled. Customers will be notified when their artwork is shipped along with tracking information.

    WHITE BORDERS: Please note that the specified size for each print includes any white border areas within the image and the size of these white borders may vary depending on the image size (small, large, etc).

    NO TWO PRINTS ARE IDENTICAL: Since every image is printed individually and they are printed only as each order is received, there will likely be slight color variations across different prints of the same image. Therefore, no two prints will be completely identical.

    LIMITED EDITIONS: When "Limited Edition" prints are shipped out, a numbered "Certificate of Authenticity" signed by the artist, is also included. The number associated with any limited edition represents the maximum number of prints that will be sold for each combination of ‘print size’, ‘color palette’ and ‘surface material’.

  • Most paper prints have enough of a border to accommodate a variety of framing options. Any paper or canvas image can be also be customized by us to meet your unique spatial needs (custom print sizes), color requirements (alternate color combinations) or material surfaces (metal, wood, face-mounting on plexiglass, etc) , so please contact us if this is something that you would like to explore.

  • Our paper and canvas prints should be delivered within 4 to 6 weeks from the order date.

  • Prices listed throughout the website are for paper and canvas prints. If you would like a different surface material (metal, face-mounting on acrylic, etc) and/or a customized size, then email us the name of the artwork, the surface material and the custom size you require. Please include the city to where it will be sent.

    Please note that our pricing is subject to change.

  • Payment for artwork can be made either through PayPal or Direct Wire Transfer. Once a sale is agreed upon, we will send you an invoice. Once your payment is cleared, we will commence fulfilling your order.

  • Cancellation of an order must be done within 24 hours from the time the order is placed.

  • All sales are final.

  • Our paper prints are printed on the high quality ‘archival’ papers. Our giclee prints are designed to last 100+ years under normal conditions (and not in direct sunlight).

    Each of our canvas prints comes sized for a 1-inch stretcher bar (and in order to get the canvas ‘stretched’, you will need to take the canvas to a professional framer).

  • If you plan to frame your paper or canvas prints we strongly recommend that you take your print to a local, qualified framer who can discuss mounting options with you. If you will be handling these prints yourself then we recommend washing your hands first before handling the prints. Keep in mind that “paper” prints are more delicate than “canvas” prints.

  • All artwork is copyright protected.

 

ANY OTHER QUESTIONS OR COMMENTS ?
Then please contact us